The default is 25 screens, so if you need to record more than that, increase this number. Number of recent screen captures to store. The app will still record a text description of your steps. Select No if you don't want to capture screen shots-for example, if the screen might reveal personal information that you don’t want to share. If you don't want to be prompted for a location and file name every time you save a file, select Browse to set a default location and file name.Įnable screen capture. In Steps Recorder, select the down arrow next to the Help button, and then select Settings. zip file to the person helping you troubleshoot the problem on your PC. zip file, choose where to save it, and then select Save. Review the record of the steps you followed to make sure it shows what you want it to show. (Optional) As you record, select Add Comment, use your mouse to select the part of the screen that you want to comment on, type your comment, and then select OK. You can pause and resume the recording at any time. Go through the steps to reproduce the problem you’re trying to diagnose. To open Steps Recorder, select the Start button, and then select Windows Accessories > Steps Recorder (in Windows 10), or Accessories > Problem Steps Recorder (in Windows 7 or Windows 8.1). The Windows MSI Installer is intended for IT departments looking to automate the installation of the ScreenSteps desktop software within their organization. To record and save steps on your computer Some programs, like a full-screen game, might not be captured accurately. Usually commercial software or games are produced for sale or to serve a commercial purpose.Steps Recorder doesn’t record text that you type (such as a password), except for function and shortcut keys. Even though, most trial software products are only time-limited some also have feature limitations. Improve employee performance while saving time, reducing employee mistakes, and running an efficient organization. With ScreenSteps, you create guides that your employees can find and apply without ever putting a call on hold or asking a neighbor for help. After that trial period (usually 15 to 90 days) the user can decide whether to buy the software or not. Take your knowledge base to the next level. Trial software allows the user to evaluate the software for a limited amount of time. Demos are usually not time-limited (like Trial software) but the functionality is limited. In some cases, all the functionality is disabled until the license is purchased. Demoĭemo programs have a limited functionality for free, but charge for an advanced set of features or for the removal of advertisements from the program's interfaces. In some cases, ads may be show to the users. Basically, a product is offered Free to Play (Freemium) and the user can decide if he wants to pay the money (Premium) for additional features, services, virtual or physical goods that expand the functionality of the game. This license is commonly used for video games and it allows users to download and play the game for free. There are many different open source licenses but they all must comply with the Open Source Definition - in brief: the software can be freely used, modified and shared. Programs released under this license can be used at no cost for both personal and commercial purposes. Open Source software is software with source code that anyone can inspect, modify or enhance. Freeware products can be used free of charge for both personal and professional (commercial use). Use the ScreenSteps Workflow Article to document complex procedures with a "choose your own adventure" experience.Īlso Available: Download ScreenSteps for Macįreeware programs can be downloaded used free of charge and without any time limitations. Know exactly who is looking at your content and which articles are the most popular. Put your training materials in the web apps where employees have questions. Recruit employees and subject matter experts to contribute to your knowledge base. Screen Steps app comes with a one-of-a-kind editor so you can create great training content in a fraction of the time it would normally take.Ĭreate courses that employees can go through at their own pace, in their own time. Help customers and employees help themselves with simple or complex questions.Ĭreate a searchable knowledge base that can replace SharePoint, Dropbox, Knowledge, or any other internal wiki you are using. Create, organize, and deliver help articles, decision trees, and tutorials with the ScreenSteps for Desktop Knowledge Management Platform! Help everyone know what to do and how to do it without any memorization. ScreenSteps is an integrated knowledge base, online course, and contextual help software platform that helps you train and support your customers and employees.
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